Welcome to the privacy policy (the "Privacy Policy") for the http://www.mr-skill.co.uk. Website.
Contents:
1. Scope
2. Collection and Storage
3. Marketing by Third Parties
4. Use by Mr-Skill
5. Our Disclosure of Your Information
6. User IDs and online Activities
7. Cookies
8. Account Protection
9. Accessing, Reviewing and Changing Your Personal Information
10. Security
11. Third Parties
12. External links
13. General
We have provided this Privacy Policy Statement to help you understand how we collect, use and protect your information when you use our services and to demonstrate our firm commitment to privacy. We think everyone should make informed decisions, so please take a few moments to read the full statement which discloses the information gathering and dissemnation practices for the Mr-Skill.co.uk Website.
1. Scope
This Privacy Policy describes how Mr-Skill Ltd ("we", "us" or "our") collects, stores, uses and discloses your personal information in connection with the performance of the services that are made available to you through the Site.
By accepting the User Agreement during the process for registering a Mr-Skill account or by using the Site, you expressly consent to the collection, storage, use and disclosure of your personal information by Mr-Skill Ltd described in this Privacy Policy.
This Privacy Policy is valid from 1 April 2008 and is effective upon acceptance of the User Agreement.
2. Collection and Storage
You can browse the Site without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are no longer anonymous to us.
If you choose to provide us with personal information, you expressly consent to us transferring that information to, and storing it on, servers located in Munich, Germany. The laws on holding personal data in Germany may be less stringent than the laws applicable to the United Kingdom, but we will transfer and store your information in a safe, confidential and secure environment.
We may collect and store the following personal information about you:
email address, physical address, telephone number and other contact information.
transactional information based on your activities on the Site (such as information on your bidding, buying and selling activities, service descriptions and other content you generate or information that relates to your account);
dispute resolution, any correspondence between members through the Site, correspondence sent to us and feedback;
computer sign-on data, statistics on page views, information and statistics on traffic to and from the Site (including the URL you just came from and the URL you go to next, whether they are URLs on the Site or not), advertising data, IP address, browser information and standard web log information; and
supplemental information from third parties (for example: (a) if the information you provide cannot be verified, we may ask you to send us additional information (such as a certified copy of your driver's licence and/or a recent utility bill or other information confirming your address), or to answer additional questions to help verify your information.).
We don't sell or rent your personal information to third parties for their marketing purposes.
4. Use by Mr-Skill
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customised experience.
We may use your personal information to:
provide the services and customer support you request;
resolve disputes and troubleshoot problems;
prevent potentially prohibited or illegal activities, and enforce the User Agreement;
customise, measure, and improve our services and the Site's content and layout;
tell you about our existing products and services, changes to our existing products and services, new products and services and promotional offers based on your notification preferences; and
compare information for accuracy and verify it with third parties.
If you do not wish to receive marketing communications from us, we encourage you to amend your notification preferences via the "Preferences" page in My account. You may make changes to your notification preferences at any time. Please note that you cannot opt out of receiving administrative information that you need to know in order for us to provide you with our services.
5. Our disclosure of your information
The extent to which user information is disclosed depends on the account type:
Client account: If you are only using our services to list jobs you need done and do not bid to perform jobs, your full contact details, email address and postal address will only be viewable to the contractor you selected as the winner of one of your listings. Only the first part of your postcode and your User ID will be published when inserting a job online to allow contractors to search in their surroundings.
Contractor/service provider account: If you bid to perform jobs on our system your full postal address, email address, uploaded images and every other content of your public profile will be viewable for everyone (even to people that are not registered users and just browse our page). It is also possible to search for your profile directly by typing in your User ID.
Furthermore, we may disclose your personal information to:
other Mr-Skill users, whether located within the United Kingdom or abroad. For example, when a client has accepted a contractors bid online, the contractor may view the clients email address and obtain all necessary contact information and postal address to help complete the transaction.
service providers under contract who provide elements of our services, or that provide separate services that are complimentary to your use of the Site or otherwise help with our business operations (such as server management, fraud investigations, affiliate programmes, marketing activities);
other third parties to whom you explicitly ask us to send your information, or about whom you are otherwise explicitly notified and consent to when using a specific service;
law enforcement agencies, other governmental agencies or third parties in response to a request for information (such as a Section 29 (3) Data Protection Act 1998 form) relating to a criminal investigation, alleged illegal activity or any other activity that may expose us, you or any other Mr-Skill user to legal liability. The personal information we disclose may include your User ID and User ID history, name, city, county, telephone number, email address, fraud complaints and bidding and listing history or anything else that we deem relevant;
other business entities, should we plan to merge with, or be acquired by that business entity. Should such a combination occur, we will require that the new combined entity follow this Privacy Policy with respect to your personal information. If your personal information will be used contrary to this Privacy Policy, you will receive prior notice.
Without limiting the above, in an effort to respect your privacy and our ability to keep the community free from users who attempt to carry out fraudulent or illegal activities on the Site, we will not otherwise disclose your personal information to other Mr-Skill users or third parties without a court order (or in circumstances where we are under a substantially similar legal obligation), except when we believe in good faith that the disclosure of such information is necessary to prevent imminent physical harm, property damage or financial loss or to report or put a stop to suspected illegal activity.
Your User ID is displayed throughout the Site and is therefore available to the public. All of your activities on the Site will be traceable to your User ID. Other people may see your bids, job that you have listed in the past, jobs currently listed, feedback ratings and associated comments, questions you have asked, answers you have given and so on. Notices are sent to other community members regarding suspicious activity and policy breaches on the Site and refer to User IDs and specific listings. Therefore, if you associate your name with your User ID, the people to whom you have revealed your name will be able to personally identify your Mr-Skill activities.
Furthermore, be aware that this site provides a Question & Answer and message system available to its users. Please remember that any information that is disclosed in the Question & Answer system becomes public information available to all registered users and you should exercise caution when deciding to disclose your personal information. The message system allows you to communicate internally through our platform
When you re-visit the Site from a computer that you have used to access the Site previously, certain information about you may be visible before you log in, such as your User ID or information relating to your activities on the page (for example, details of your currently running job listings, jobs that you are bidding on or simply jobs are are watching). In addition, reminders from Mr-Skill may also be visible. Therefore, if you access the Site from a shared computer or a computer in an internet caf, such information and reminders may also be visible to other individuals who use the computer after you.
We use "cookies" (small files placed on your computers hard drive) on certain pages of the Site to help analyse our web page flow, customise our services, measure promotional effectiveness, and promote trust and safety.
A few important things you should know about cookies are that:
we offer certain features that are only available through the use of cookies;
we use cookies to help identify you and maintain your signed-in status;
most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session;
you are always free to decline our cookies if your browser permits, although doing so may interfere with your use of the Site; and
Your Mr-Skill password is the key to your Mr-Skill account. Use unique numbers, letters, and special characters and do not disclose your password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account, including actions that result in legal contracts being concluded. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify us via the online contact form or via e-mail at safety@mr-skill.co.uk.[JET1]
You can see, review and change most of your personal information by going to My account and then navigating to Account details in the menu on the left. You must promptly update your personal information if it changes or is inaccurate. Once you make a public posting (including in our feedback forum), you may not be able to change or remove it. Upon your request, we will close your account and remove your personal information from public view as soon as reasonably possible, based on your account activity and in accordance with applicable law. We do retain personal information from closed accounts in order to comply with legal obligations, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigations, enforce the User Agreement, and take other actions as permitted by law.
We use standard industry practices, including encryption, passwords and physical security, to protect your personal information against unauthorised access and disclosure. However, as you probably know, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the Site. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.
Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information we collect from you. If you disclose your information to third parties, whether they are clients or contractors on the Site or other websites throughout the Internet, different rules may apply to their use or disclosure of your information. We do not control the privacy practices of such third parties and we encourage you to read their privacy policies and ask questions before you disclose your personal information to them.
This site contains links to other sites. Mr-Skill.co.uk is not responsible for the privacy practices or the content of such Web sites.
We may amend this Privacy Policy at any time by posting the amended terms on the Site. All amended terms shall take effect automatically 30 days after they are initially posted on the Site. In addition, we will notify you in accordance with your notification preferences or by posting an announcement on our General Announcement Board.
If you have any questions about this Privacy Policy, please contact us through our online form or by sending a mail to support@mr-skill.co.uk.
