According to consumer group “Which”, as many as 2.6 million people may have had a dispute with a decorator or a builder in the UK in the past 2 years. While clients who Find a Builder on Mr-Skill seldom have a similar problem, we thought the salient features in the Consumer Group were still well worth repeating.
o The most common disputes reported include late starts, delays and sites left untidy after completion.
o Another common complaint received was builders still expecting full payment up-front, and many consumers not even being given written Builders Quotes.
o In extreme cases there was not even a written agreement regarding what the customer might expect.
o As a consequence of these glaring oversights, two out of every five UK consumers felt bad done by, with a quarter of these feeling short-changed by at least £500. These statistics were as common among the customers of London Builders, and those working in the countryside.
Given that this is such a common problem it is hardly surprising that Mr-Skill has such a growing customer base. We believe that this is largely because we insist that our builders provide a written quotes and agree a formal contract. As a result of these and other rigid standards that we apply, it has been a while since we received complaints along the lines of those reported by consumer group “Which”.
Find a Builder on Mr-Skill. The project partners you can trust. Get good value. Be fully satisfied.